I just received a weird telephone call from someone claiming to be from the National Television Control centre. The caller ID had been blocked so I couldn’t verify the number from which the call originated, but from his accent, I would guess they could be based in India.
He stated by saying “Good day, I’m calling from the National Television Control Centre and we have had reports of bad reception in your area. Can you confirm if your reception is working?”.
When I challenged him he became defensive and would not reveal any other details and eventually hung up.
(When I asked for details about the National Television Control Centre, i.e. who owned it, who run it, where it was based, he just became flustered and didn’t answer).
I have heard of a similar scam to do with Sky customers, but the caller never mentioned Sky, merely if my reception was fine.
Sky have put some information about a similar ‘scam’ on their own website (Sky Protect)
In my case, it appears that they are cold calling UK numbers rather than targeting Sky customers with the aim of finding any customers who are currently experiencing problems.
The scammers then apparently try to “help you resolve” the problem by offering to contact Sky support on your behalf. At no time however do they mention that you will be billed by them for this support.
Just be warned that there is no such organisation as the National Television Control Centre, at least not in the UK. If you receive such a call, do not reveal any personal information.
If they do claim to be from Sky, or working on behalf of Sky, ask them for your contact number, account number, or the type of receiver you have been supplied. I can assure you that they won’t be able to answer and will give you some waffle as to why they can’t supply that information.